FAQs

Order Processing & Shipping Details

At Zonah, we take great care in preparing and delivering every order. Below is a clear overview of our order processing and shipping timeline so you know exactly what to expect.

🕒 Order Processing

Each order is carefully reviewed, quality-checked, and packaged before shipment.
Processing time typically takes 3–5 business days (excluding weekends and holidays).

🚚 Shipping & Delivery Timeframes

🇺🇸 United States
• Shipped via trusted carriers such as USPS or FedEx
• Estimated delivery: 15–20 business days after shipment

🌍 International Orders
• Estimated delivery: 15–30 business days, depending on destination and local customs processing

Please note: Shipping times may vary due to customs clearance, weather conditions, seasonal demand, or unforeseen global disruptions.

🔍 Order Tracking

Once your order has been dispatched, you’ll receive an email confirmation containing your tracking number.
You can also monitor your shipment anytime through our Track Your Order page.

❌ Cancellations & Address Updates

If you need to cancel your order or update your shipping details, please contact us within 24 hours of placing your order.

📧 Email: zonah@gmail.com
Subject Line:
• CANCEL MY ORDER
• ADDRESS CHANGE

⚠️ Please note: Once an order has been shipped, we are unable to make any changes or cancellations.

At Zonah, transparency and reliability matter to us. We’re committed to making sure your order arrives safely and with care — every step of the way.